Slide toggle

Promotion Terms


To use any Promotion or CouponCode, please enter the code in the ‘Coupon Code’ box at the check-out page, subject always to the Terms and Conditions below:

The Terms and Conditions below apply to all Promotion or Coupon Codes, and are incorporated as part of the Terms of Use of the LAJUGOS site. By using the LAJUGOS Site in any manner including but not limited to visiting or browsing the GEMFIVE Site, you agree to these Terms and Conditions.


  1. Promotion or Coupon Codes (hereinafter as Codes) are valid for use only on the LAJUGOS website.
  2. All Codes have expiry dates and all unused Codes will expire on the stated dates. Each code is valid for a limited time as specified for the campaign or as stated on the voucher. Offer ends at 11:59 p.m. (Malaysian time) on the date specified, or when withdrawn by us, or when all Codes are redeemed, whichever is earlier.
  3. Additional terms and conditions of any Codes are specified for the campaign, on the voucher or together with the code.
  4. To redeem the code, you must be a registered user of LAJUGOS. We reserve the rights to monitor and decline the use of a code by any user for reasons of suspicious account use or activity. Any element of suspicious purchasing activity, fraud, bad faith or violation of code terms and conditions will lead to code voidance and order cancellation. This term extends code abuse to include the multiple use of a code by any customer across multiple transactions or the use of many or varied accounts or multiple orders associated with a single or group of customers, when the Codes is limited for single usage per customer.
  5. Where the use of a code is voided and an order cancelled for reasons of a suspicious purchasing activity, fraud, bad faith or violation of code terms and conditions, a payment processing and handling fee of not less than RM 2 or 2% of the order value, whichever is higher will be charged and this fee will be subtracted from your refund.
  6. A Code is not valid in conjunction with another code or other promotions or discounts, unless otherwise and expressly stated.
  7. All Codes cannot be redeemed, exchanged or refunded for cash.
  8. A Code may not be valid for promotional deals or discounted items.
  9. Codes are void if restricted or prohibited by law.
  10. We will not be held liable for the loss or damage of any Code.
  11. We fully reserve the right to terminate any Code, change its terms and conditions, revoke the use of or cancel any code, promotion or campaign at any time and for any reason without notice. We will not be responsible in any way or be held liable or compensate customers for any code revocation, cancellation, withdrawal or discontinuation.
  12. We will not be held liable and do not replace any Code or offer any replacement Code, discount, credit or otherwise compensate customers where they are unable to properly use or redeem a Code for any reason.
  13. While we attempt to be as accurate as possible, we do not promise or warrant that codes including code settings or conditions will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the Code will provide specific results, and we reserve the rights to revoke the use of a Code and cancel any order for these reasons. We will not be liable or responsible for any damages, claims, liabilities, errors, inaccuracies, costs, harms, inconveniences, business disruptions, delays or expenditures of any kind that may arise as a result of or in connection with any such risks.
  14. You acknowledge that you are fully assuming the risks of conducting any purchase and sale transactions in connection with the use of any Code, and that you are assuming the risks or liability or harm of any kind in connection with the usage or redemption of the Code.