Cancellation & Return

Cancellation

All cancellation requests are subject to our Cancellation Policy below. Before you proceed with your cancellation, please read and understand the following terms and conditions carefully.

You may cancel your order either in whole or in part, subject always to the terms and conditions below:

• We cannot guarantee that an order cancellation request will be accepted. A cancellation request can only be accepted when the item yet to be shipped from our office.
• We reserve the rights to charge an Order Cancellation Fee of RM 2, for every cancellation request to meet order handling, payment processing and administrative charges incurred in processing your order as well as cancellation request. This fee will be deducted from your refund amount.
• We do not guarantee or warrant that the price, offer, availability or any other aspect of a cancelled order, either in whole or in part, will remain the same for any subsequent purchase or order.
• We will not be liable or responsible for any damages, claims, liabilities, errors, inaccuracies, costs, harms, inconveniences, business disruptions, delays or expenditures of any kind that may arise as a result of or in connection with any order cancellation request or any order cancellation itself, either in whole or in part.

Return Policy

We are proud to assure the quality of the products we sell. We check and ensure the products are in good condition before ship out to our customers. Therefor, all delivered products are not returnable and refundable. If you received an incorrect or damaged product, please contact us immediately (or on the same day you received the item) so we can resolve the issue. We want every purchase to be exactly as anticipated and promised.