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Delivery

Do you deliver to my location?

We only ship juices to following areas:

(a) Kuala Lumpur: All postcodes

(b) Selangor: Petaling Jaya, Damansara, Puchong, Seri Kembangan, Ampang.

 

Can you deliver to me if my location’s postcode is not listed in your delivery coverage?

You may consult us first for special arrangement if possible.

The juices are delivered anytime between 9.30am to 6.00pm (Monday – Friday).

You can specify the delivery date (limited to working day only) but not the time at this moment. To do so, please leave the instruction in the “Order Note” column during checkout.

 

Who delivers the juices to me?

We have appointed dispatch / rider to deliver the juices to your door.

 

Can the rider come up to my floor?

Rider will ship the juices based on the shipping address given. Nowadays, many commercial buildings have restrictions on delivery riders to access your office floor or parking at the front of the building and riders can frequently incur parking tickets or compounds as they try to deliver. If so, our rider will call you to collect from him at the building lobby.

No. However, we can arrange it for special function or parties purpose, with minimum order of 12 bottles.

 

What happens if my juice is late?

We do everything we can to ensure that your shipment arrives on time but on the odd occasion, due to unforeseeable events or extreme weather, our juices may arrive late. But don’t worry, our juices are packaged in a way that keeps them cold as long as possible. Just make sure that you refrigerate them as soon as they arrive.

 

What happens if my juice is shipped to an incorrect address?

Make 100% sure that you’ve submitted the correct address when making your order. If you haven’t received your shipment and it ended up at your neighbour’s place down the street, contact us immediately.

 

Can I track the delivery of my juice?

We do not provide any tracking number. To track your order, please contact us directly.